Most countries have experienced some degree of disruption to essential health services during the COVID-19 pandemic. Multiple factors have played a part, affecting both the availability of and access to services. While countries have diverted resources to services for COVID-19, health systems capacity has been further reduced by the wider impact of COVID-19. Facilities have been able to see fewer patients due to infection prevention and control (IPC) measures such as physical distancing and patient cohorting, and this has been compounded by absenteeism of health workers. Disruption to services and travel within and between countries has affected supply chains for essential medical supplies and equipment. It has been a challenge to maintain standards of quality and safety of care.
Even when essential services continued, some patients have stayed away from hospitals and clinics because of restrictions to movement, uncertainties about being able to access care, and fears of contracting the virus. COVID-19 has also impacted on people’s mental health and well-being, placing yet a further demand on stretched health services, especially for people living in fragile, conflict and vulnerable settings.
High-, middle- and low-income countries have responded with a range of measures to maintain essential health services, assisted by operational guidance from WHO. They have prioritised the most essential services, such as maternal and child health care, and screening and treatment for major communicable and non-communicable diseases.
Institutional health partnerships have played an important role in LMICs through their collaboration with front line services at hospitals and clinics. Institutional partners from HICs and LMICs have pivoted their programmes to the changing needs and co-developed innovative responses. A host of successful initiatives have been implemented across these low resource settings, ranging from maintaining supplies of essential medicines, IPC measures, quality improvement projects, services for marginalised populations, health worker training programmes, and patient education. Networks of IHPs, such as the ESTHER Alliance, have used their wide networks to facilitate rapid sharing and learning of knowledge and experiences through webinars, conferences and online education and coaching.
Examples of initiatives to maintain essential health services through institutional health partnerships:
(for further information see ESTHER Alliance website)